Metro Self-Storage offers our customers insurance provided exclusively by FRASER & HOYT INSURANCE. This policy is specifically developed for you and is available at Metro Self-Storage facilities. The plan includes complimentary insurance coverage up to $20,000.00, with a $500.00 deductible for all units. Some restrictions apply.
What Does the Policy Cover?
The Customer Storage policy protects you against most hazards that could cause loss or damage to your valuable belongings.
Losses covered include:
• fire
• lightening
• windstorm
• burglary
• vandalism
• hail
• impact by aircraft or vehicle
Each claim is subject to a $500 deductible. This coverage is available for personal goods only. For those storing commercial property, we recommend that your insurance broker arrange proper coverage.
Are all of my personal contents insured?
All personal contents that you store in your unit are insured automatically with the exception of: jewelry, furs, currency, securities, automobiles, watercraft, trailers and accessories. There is also a maximum amount the policy will cover on television, stereo equipment, and computer equipments $5,000 per item, $5,000 in sum total per claim).
What do I do in the event of a loss?
Simply notify the manager of the circumstances and contact the insurance directly at the number below.
Brenda Duplisea at
Fraser & Hoyt Insurance
1-888-565-8747
Please note: In the event of a burglary or theft loss, you must report the occurrence to the police departments. Also, all claims for loss or damage must be made before you vacate your unit. We will have an adjuster contact you immediately to look after your claim promptly and fairly.
Should you have any questions regarding this policy, please feel free to call:
Insurance regulations prohibit solicitation of insurance by this facility operator. Please direct all inquiries to Fraser & Hoyt Insurance Limited through the phone number hereon.
CUSTOMER GOODS IN STORAGE – SUMMARY OF INSURANCE
The present document is not an insurance policy and is issued as a matter of information only. The coverage extended to the self-storage facility customer is subject to all terms and conditions of the Policy issued to the self-storage facility.
In the event that any of the property insured be lost or damaged by the perils insured against, the insurer will pay the Customer for the direct loss so caused to an amount not exceeding whichever is the least of:
a) The actual cash value of the property at the time of loss or damage;
b) The replacement cost;
c) The interest of the Customer in the property;
d) The amount of insurance shown on the Confirmation of Insurance in respect of the property lost or damaged.
Provided, however, that where the insurance applies to the property of more than one person or interest, the insurer's total liability for loss sustained by all such persons and interests shall be limited in the aggregate to the amount or amounts of insurance shown on the Confirmation of Insurance.
DEDUCTIBLE
The insurer is not liable for any amount unless the loss or damage caused by any of the perils insured against exceeds the deductible shown in the attached Confirmation of Insurance in any one occurrence, and then, the Insurer is only liable for the amount in excess of the deductible up to the amount or amounts show on the Confirmation of Insurance.
REPLACEMENT COST
a. The Insurer agrees to use a ‘replacement cost' basis of settlement subject to the following provisions:
i. Replacement shall be effected by the Customer with due diligence and dispatch;
ii. Settlement on a ‘replacement cost' basis shall be made only when replacement has been effected by the Customer and in no event shall it exceed the amount actually and necessarily expended for such replacement;
iii. Failing compliance by the Customer with any of the foregoing provisions, settlement shall be made as if the replacement cost basis of settlement had not been in effect.
b. “Replacement cost” means the cost of replacing, repairing, constructing or reconstruction (whichever is the least), the property with new property of like kind and quality without deduction for depreciation; and replacement includes repair with new property of like kind and quality.
c. In the event that new property of like kind and quality is not obtainable, new property which is as similar as possible to that damaged or destroyed and which is capable of performing the same function, shall be deemed to be new property of like kind and quality for the purpose of this replacement cost basis of settlement.
EXCLUSIONS
This replacement cost basis of settlement does not apply to:
i. “business contents”; (defined as (a) merchandise of every description usual to the Customer's business; (b) packing, strapping and advertising materials; and (c) similar property belonging to others which the Customer is under obligation to keep insured or for which he is legally liable)
ii. patterns, dies, moulds;
iii. paintings, etchings, pictures, tapestries, statuary, marbles, bronzes, antique furniture, rare books, antique silver, porcelain, rare glassware, bric-a-brac or other articles of art, rarity or antiquity;
iv. manuscripts and records meaning books of account, drawings, card index systems and other records, media, data storage devices and program devices for electronic and electro-mechanical data processing or for electronically controlled equipment, electronic hardware, including data processing equipment and components including electronic media;
v. any increase in the cost of replacement occasioned by a restriction or prohibition in any by-law, regulation, ordinance or law.
PROPERTY INSURED
Property belonging to the Customer that is stored under contract with the named Facility and for which the Facility has issued a “Confirmation of Insurance”, subject to the conditions and exclusions under the Facility Policy. The Customer is responsible to carry enough insurance to replace 100% of the property in storage.
PERILS INSURED
Coverage under the self-storage facility policy, subject to the terms, conditions and exclusions therein, insures against all risks of direct physical loss of or damage to the property insured.
THE INSURANCE POLICY OF THE SELF-STORAGE FACILITY INCORPORATES A NUMBER OF EXCLUSIONS. SOME OF THESE EXCLUSIONS ARE SHOWN BELOW FOR INFORMATION PURPOSES ONLY. A COMPLETE COPY OF THE POLICY WORDING, INCLUDING A COMPLETE LIST OF THE EXCLUSIONS MAY BE OBTAINED FROM THE SELF-STORAGE FACILITY OR THE BROKER.
EXCLUSIONS
Coverage under the self-storage facility policy does not insure against, among other things, the following;
a. money, bullion, platinum and other precious metals or alloys, securities, stamps, tickets and tokens, evidence of debt or title;
b. automobiles, watercraft, amphibious or air cushion vehicles, aircraft, spacecraft, trailers, motors or other accessories attached to or mounted on such property
c. furs, fur garments, jewels, jewellery, costume jewellery, watches, pearls, precious and semi-precious stones, pre-recorded video tapes or any other form of media or data storage such as CD's and DVD's
d. loss or damage to property occasioned by or happening through its undergoing any process involving the application of heat;
e. loss or damage caused by rodents, insects or vermin;
f. loss or damage caused by war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection or military power
g. loss caused by dampness or dryness of atmosphere, changes of temperature, freezing , heating, shrinkage, evaporation, loss of weight, leakage of contents, exposure to light, contamination, change in colour or texture or finish, rust or corrosion, marring, scratching or crushing.
h. Loss or damage caused directly or indirectly by any nuclear incident as defined in the Nuclear Liability Act or any other nuclear liability act, law or statue, or any law amendatory thereof, nuclear explosion or contamination by radioactive material;
i. Loss or damage by or resulting from misappropriation, secretion, conversion, infidelity or any dishonest act on the part of the Customer or other party of interest, the employees or agents of the Customer or any person or persons to whom the property may be entrusted;
j. Loss or shortage disclosed on taking inventory, or any mysterious disappearance
k. Property illegally acquired, kept, stored or transported; property seized or confiscated for breach of any law or by order of any public authority.
SPECIAL LIMITS OF INSURANCE:
a. Electronic hardware, including data processing equipment and components including electronic media are insured to a maximum recovery of $5,000 per item and a maximum recovery of $5,000 per any one claim
CUSTOMER DUTIES IN THE EVENT OF LOSS
The Customer must notify the Facility immediately upon discovering any loss that may result in damage to insured property. All property in question must remain in the assigned unit until proper procedures are followed through. Any interested party may file such a notification. Failure to fulfill the previously stated obligation entails the forfeiture of the Customer's entitlement to indemnification when such failure causes hard to the insurer. The Customer must notify the Facility as soon as possible of all circumstances surrounding the loss, including its probable rights of third-parties and concurrent insurance. The Customer must also provide the Facility with documents supporting such circumstances and solemnly affirm or state under oath the veracity of the foregoing.
DECEITFUL OR MISLEADING DECLARATION
Any deceitful or misleading declaration entails for its author the loss of the right to indemnification in respect of the risk to which such declaration applies. Nonetheless, forfeiture is incurred only with respect to the class of property to which the deceitful or misleading declaration relates.
OTHER INSURANCE
The Insurer is not liable:
a. For more than the portion of any loss or damage covered by this Form which the applicable limit of this Form bears to the total amount of insurance covering against the peril of fire irrespective of whether or not such other insurance gives insurance in respect of the perils covered by this Form whether by endorsement thereto or otherwise.
b. Where such other insurance does not insure against loss or damage by fire or more than the excess (if any) of any loss or damage over the applicable limit of any other insurance which would attach if this insurance had not been effected.
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